Cancellation Policy: No cancellations may be made once your order has been processed (typically within a 24 hours of purchase). Once an order is placed, your purchase is being processed and customization begins. Therefore, due to the nature in which we process, design, and produce your order along with the need to purchase some materials, we do not accept cancellation of any orders past the processing window. PLEASE check your order over carefully that you have ordered your items just as you want them, as most items are personalized to the specifications of each order.
Return Policy: As items at Team-Frenzy.com are usually customized products and are free of material defect at the time of shipping, there is no return or exchange on any item(s). Please inspect your items upon delivery, if for some reason we have missed an issue, please let us know within 3 days of receipt. After 3 days, no replacements will be given. Personalized fonts and vinyl colors can vary, and we are not able to return or redo any item for mistakes with your monogram order or if you are not happy with the way that a letter or color looks. Please note that actual colors may vary slightly from images shown due to monitor and screen settings. Team Frenzy is NOT responsible if you are not happy with the font, size of decals, or color you have chosen. Personalized items are final sale.